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Privacy Policy

Last updated: January 1, 2025  |  Effective for all PLUS1 users

Summary: PLUS1 aapka data collect karta hai sirf service provide karne ke liye. Hum aapka data kabhi bhi third parties ko sell nahi karte. Aapka data Indian servers pe 256-bit encryption ke saath secure hai.

1. Who We Are

PLUS1 ("we", "us", "our") ek GST billing, inventory aur accounting software hai jo retail aur wholesale businesses ke liye banaya gaya hai. Hamara registered office FF-105, Ninex RMG, Sector-37 C, Gurgaon, Haryana – 122001, India mein hai. Contact: support@plus1.in

2. Information We Collect

Hum niche di gayi information collect karte hain:

  • Account Information: Name, email address, mobile number, business name, GSTIN
  • Business Data: Invoices, customers, products, inventory, transactions jo aap PLUS1 mein enter karte hain
  • Payment Information: Subscription payment details (processed securely via payment gateway — hum card details store nahi karte)
  • Usage Data: Pages visited, features used, login times (service improvement ke liye)
  • Device Information: Browser type, IP address, operating system

3. How We Use Your Information

  • PLUS1 software services provide karne ke liye
  • Aapke account manage karne aur support dene ke liye
  • Subscription billing process karne ke liye
  • Product updates aur important notices bhejne ke liye
  • Software improve karne ke liye (anonymized usage data)
  • Legal obligations comply karne ke liye

4. Data Storage & Security

Aapka data Indian servers pe store hota hai. Hum niche di gayi security measures use karte hain:

  • 256-bit SSL/TLS encryption (data in transit)
  • AES-256 encryption (data at rest)
  • Daily automated backups
  • Role-based access control
  • Regular security audits

5. Data Sharing

Hum aapka personal data kabhi bhi sell nahi karte. Hum sirf in limited cases mein data share karte hain:

  • Payment Processors: Subscription payment process karne ke liye (Razorpay/similar)
  • Email Service: Transactional emails bhejne ke liye
  • Legal Requirements: Court order ya government authority ke request pe

6. Cookies

Hum essential cookies use karte hain jo website properly kaam karne ke liye zaroori hain (login session, preferences). Hum third-party advertising cookies use nahi karte.

7. Your Rights

Aapke paas yeh rights hain:

  • Access: Apna data dekhne ka right
  • Correction: Galat data correct karwane ka right
  • Deletion: Account delete karne ka right (data erasure)
  • Export: Apna data export karne ka right
  • Portability: Data dusre service mein transfer karne ka right

In rights exercise karne ke liye support@plus1.in pe email karo.

8. Data Retention

Hum aapka data tab tak retain karte hain jab tak aapka account active hai. Account delete karne ke baad, data 90 days mein permanently delete ho jaata hai (legal obligations ke alawa).

9. Children's Privacy

PLUS1 18 saal se kam age ke users ke liye nahi hai. Hum knowingly minors ka data collect nahi karte.

10. Changes to This Policy

Hum is policy ko update kar sakte hain. Material changes ke liye hum aapko email se notify karenge. Continued use of PLUS1 after changes means acceptance of updated policy.

11. Contact Us

Privacy se related koi bhi sawaal ke liye:

Support